Dispatch, Delivery and Returns

We offer same-day dispatch on all items, and the order deadline is displayed on each product page. Orders placed after the deadline or at weekends will be dispatched the following working day. If there is a problem or delay in processing your order we will contact you immediately.

 

We offer five domestic UK delivery methods:

Royal Mail Second Class - estimated 2-3 working days after dispatch.

Royal Mail First Class - estimated 1-2 working days after dispatch.

Royal Mail First Class Signed For - estimated 1-2 working days after dispatch and requires a signature upon delivery.

Royal Mail Special Delivery - guaranteed delivery by 1pm the next working day after dispatch. No Saturday, Sunday or bank holiday deliveries. Signature required.

Courier - for heavy items, 2-3 working days after dispatch.

 

Orders to non-UK addresses will usually be dispatched by Royal Mail International Priority, an airmail service which takes 3-5 working days to western Europe, and 5-7 days to the rest of the world. Heavier items may be sent with an international courier.

 

Weight

Second Class

First Class

First Class Signed For

Special Delivery

Courier

Int'l

0-100g 1.99 2.99 3.99 9.99 N/A 5.00
100-250g 1.99 2.99 3.99 10.99 N/A 7.00
250-500g 2.49 3.49 4.49 10.99 N/A 10.00
500-750g 2.99 3.99 4.99 11.99 N/A 12.00
750g-1kg 3.99 4.99 5.99 11.99 N/A 15.00
1-1.25kg 4.49 5.49 6.49 12.99 N/A 17.00
1.25-1.5kg 4.49 5.49 6.49 12.99 N/A 18.00
1.5-1.75kg 4.99 5.99 6.99 12.99 N/A 19.00
1.75-2kg 4.99 5.99 6.99 12.99 N/A 20.00
2kg+ N/A N/A N/A N/A 9.99 50.00

 

Unused, unopened items can be returned within 30 days of purchase for a full refund of the item value. Original delivery costs cannot be refunded. To arrange a return please contact sales@majadu.co.uk.